Frequently Asked Questions (FAQ)

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Our clients range from the public sector, large corporates and small to medium businesses, single and multi sites.

Our members range from:

• Local authorities and central government departments
• Multi Academy Trust’s and educational authorities
• Housing associations and caring/nursing homes
• High street retail
• Restaurant chains
• Charities and non-profit organisations
• Universities and colleges
• Petrochemical companies
• Pharmaceutical companies
• Managing Agents
• Industrial manufacturers
• Fabric and textile manufacturers
• Fortune 500 companies

A letter of consent is a simple document that provides authority to The National Energy Hub to act on your behalf.

If you have not come across a letter of consent before or are unsure how to sign and return your copy then please see our guidelines.

Speak to one of our experts about a Letter of Consent today.

The business energy market in all but a few cases works on a fixed term basis, that means that if you are being supplied with gas or electricity you are likely to be in a contract that lasts for a defined period and within which you will pay a defined price.

Speak to one of our experts about your fixed term energy contract today.

Simple fill in our online form or contact us directly. One of our dedicated team will call you to discuss your options and arrange a free consultation.

Email: hello@thenationalenergyhub.co.uk

Telephone: 0330 111 1432

The National Energy Hub will be paid a management fee from the supplier for the acquisition or renewal of your utility supply. There are no upfront costs paid directly by you unless otherwise agreed. If you would like to discuss our fees in greater detail please contact your dedicated account manager.

Yes we do! See our Energy Know How page for more information.

Please read your supplier terms and conditions as your minim termination notice is detailed there, however as a general rule of thumb supplier termination notice periods can be between 30 and 90 days.

Most business energy suppliers will require you to pay the remainin consumption on your contract to exit early.

This can be calculated by your unit rates multiplied by the number of units (kWh) left on your contract.

E.G

If you contract was agreed for 2 years with a 20,000 kWh consumption forecast and you wish to exit your contract 1 year early would mean:

14p /kWh multiplied by 10,000 kWh’s = £1,400.00

This would be your early termination fee.