Careers with The National Energy Hub

Location: Birmingham City Centre | Hybrid

Type: Full-time | Fixed-term (Maternity Cover)

Salary: £26,000–£28,000 per annum

The Role

As an Energy Sales Operations Lead, you’ll be at the heart of our sales delivery and procurement operations.

Your role is to ensure sales activity runs smoothly from opportunity through to live supply by supporting sales teams, coordinating with energy suppliers, and maintaining high standards of accuracy, compliance, and client experience.

What you will be doing

• Sales Operations Support: Supporting SDRs and Energy Consultants with deal progression, contract processing and operational queries
• Energy Procurement Operations: Managing RFIs, RFQs, bespoke tenders and supplier pricing workflows
• Client Onboarding: Overseeing new client onboarding, managing objections, rejections and supply transfer delays
• Supplier Coordination: Acting as a key point of contact with supplier partners to ensure accurate and timely submissions
• Contract & Data Management: Managing LOAs, MOP contracts, supplier portals and half-hourly data uploads
• Systems & CRM: Maintaining accurate records in the CRM and managing workflows via Zoho Ticket Desk
• Issue Resolution: Supporting billing queries and resolving operational issues alongside Client Relations
• Compliance & Quality: Ensuring all activity adheres to Ofgem, ADR and internal compliance standards
• Operational Reporting: Providing feedback and insight to support sales performance and decision-making

What We’re Looking For:

Essential

• Experience in energy sales support, sales operations, or energy procurement administration
• Strong attention to detail with the ability to manage multiple deals simultaneously
• Confident communicator, comfortable working with sales teams, suppliers and clients
• Highly organised, proactive and comfortable working to deadlines
• Experience using CRMs and energy supplier portals

Desirable

• Background in energy, utilities or B2B services
• Experience handling half-hourly data, LOAs, tendering or supplier pricing
• Familiarity with Zoho ticketing system

What Success Looks Like

• Sales deals progressing smoothly from quote to live supply
• High levels of accuracy and compliance across all contracts
• Reduced delays, errors and supplier issues
• Positive feedback from sales teams, suppliers and clients
• Continuity and stability across sales operations during the maternity cover period

What You’ll Get

✅ Competitive salary

✅ Hybrid working from a modern Birmingham city-centre office

✅ A key role in a fast-growing, purpose-driven energy consultancy

✅ Close collaboration with sales, consultants and leadership

✅ Full handover and training from the existing role holder

✅ Opportunity to make a real impact on UK businesses’ energy and sustainability goals

✅ 28 days holiday including bank holidays

✅ Birthday day off 🎂

✅ Two weeks paid time off over Christmas & New Year 🎄✨

✅ Company pension scheme

✅ Regular company socials and partner events

📩 Interested?

If you’re detail-driven, commercially aware, and enjoy keeping sales operations running smoothly in a fast-paced environment, we’d love to hear from you.

Location: Birmingham Office / Hybrid
Type: Permanent – Full Time 
Salary: £24,000–£26,000 per annum base plus commission and performance bonuses (OTE £38k-£45k)

The Role

As a Sales Development Representative (SDR) at TNEH, you’ll be the first point of contact for organisations exploring smarter energy solutions or strategic energy procurement.
Your mission is twofold:
Generate new business by proactively engaging target prospects and decision-makers.
Re-engage and convert existing or lapsed customers who could benefit from a renewed energy strategy or upcoming renewal review.

You’ll receive comprehensive in-house training and mentorship from senior sales and energy consultants, giving you all the tools to progress into an Energy Consultant or Account Manager role within 6–12 months – with an OTE of £40,000–£70,000+.

Key Responsibilities

• Outbound Prospecting: Proactively identify and engage new businesses across key sectors (education, SME, commercial, and public sector).
• Lead Re-engagement: Contact previous clients, expired accounts, and historical enquiries from our CRM to assess renewal opportunities or introduce new services.
• Pipeline Generation: Book qualified appointments for Energy Consultants by understanding client needs, energy usage, and renewal timelines.
• Account Revival: Reconnect with organisations that once engaged with TNEH but didn’t proceed — rekindling interest through insight, new offerings, or better timing.
• CRM Management: Maintain detailed and accurate notes of outreach activity, lead status, and conversion outcomes.
• Campaign Follow-Up: Partner with marketing to follow up on warm leads generated through digital campaigns, webinars, or sustainability initiatives.
• Target Achievement: Consistently meet or exceed monthly KPIs for calls, meetings, and conversions.
• Brand Representation: Represent TNEH with professionalism, energy, and credibility – demonstrating our values of transparency, innovation, and customer focus.
• Compliance & Quality: Adhere to Ofgem, ADR and internal compliance standards in all client interactions.

What We’re Looking For

Essential

• Strong communication and interpersonal skills – confident engaging senior decision-makers.
• Self-motivated and target-driven with the resilience to thrive in an outbound role.
• Commercial curiosity – understanding what drives business energy decisions.
• Excellent organisation and time management.
• Desire to progress within a fast-growth energy and sustainability business.
• Experience in outbound telesales, lead generation, or business development.

Desirable

• Familiarity with CRM systems and managing re-engagement pipelines.
• Interest in renewable energy, sustainability, or carbon reduction.

Results Expected

• Consistent delivery of qualified meetings and appointments for Energy Consultants.
• Clear contribution to new business and re-engagement revenue targets.
• Positive client feedback and measurable improvement in conversion rates from lapsed accounts.
• Demonstrable personal progression through the Sales Academy pathway.

What You’ll Get

✅ £24,000–£26,000 base salary
✅ Transparent commission and bonus plan with clear progression to £40k–£45k+ OTE
✅ Accelerated route to Energy Consultant or Account Manager roles (within 6–12 months)
✅ Modern Birmingham city-centre office environment
✅ Full training, mentorship, and ongoing professional development
✅ Opportunity to make a tangible difference to UK businesses on their energy & sustainability journey

✅28 days including bank holidays, increasing each year on your work anniversary

✅Birthday day off

✅Company pension scheme

✅Company Socials and Partner events

Ready to be part of the UK’s energy transition?

Send your CV to careers@thenationalenergyhub.co.uk and start your journey with The National Energy Hub today.