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Case Study: Robust UK

15% annual savings for the leading supplier of steel door solutions with full Energy Life Cycle Management


Robust UK are the leading supplier of steel door solutions, offering a wide range of products in both the Industrial and Commercial sectors.

With over forty years’ experience in custom-made steel door solutions, Robust UK are the leading supplier of steel door solutions in the UK. They offer a wide range of products to suit your purpose in both the Industrial and Commercial sectors. Their whole product range is manufactured on their UK site, based in Longton, Stoke-on-Trent.

Their doors are ideally used for projects within the transport, education, health, housing, industrial, warehousing and utilities markets; whether it’s for a new build or a refurbishment project, Robust UK has you covered.

The National Energy Hub were contacted by Robust UK after receiving a poor service from their existing consultant. With meter read disputes and a new site, Robust were seeking an energy partner to assist with, not just the procurement of energy and a risk managed strategy, but a fully managed service from automated invoice validation and volume tolerance monitoring and targeting. 

After an initial review we found:

  • Two broker offers on a fixed energy/commodity only contract
  • Non energy costs were passed through for duration 
  • Gas rates offered from 3.6p/kWh
  • Multiple suppliers with staggered end dates
  • Managed by a transactional energy broker with no value added services or support

Our Solution

  • A forward purchasing arrangement for their energy procurement 
  • Streamlined payment terms with consolidated billing
  • Invoices collected directly from the supplier and validated by The National Energy Hub each month, with discrepancies and invoice disputes resolved prior to payment
  • A New Charges Report sent in csv format to the client accounts team after validation and within 5 days of the bill issue
  • Access to our Multi Award Winning and market leading multi-utility portal to view energy market movement, facilities / site information, budgets, accruals and more 
  • M&T for energy usage and volume tolerance

The Result

  • One supplier nominated per fuel with one common end date
  • Flexible energy contracts enabling the client to multiple purchasing decisions throughout the contract
  • Gas savings exceeding 15.02% compared to their existing brokers offer
  • Electricity savings exceeding 7.65% compared to their existing brokers offer
  • Energy lifecycle management: from invoice collection and validation to payments