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The National Energy Hub
Energy purchasing

Overcharging on energy invoices

Posted on by Market Insight TeamPosted in Bill Validation, Electricity Procurement, Gas Procurement, KVA Charges, Water
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Overcharging on energy billsFrom 2012 to 2017, Big Six energy suppliers amassed a huge £7.3 billion from regular overcharging of customers, according to Ofgem. In 2015 this equated to £234 per customer per year. From 2017, we have seen a large increase in Suppliers being penalised for overcharging energy consumers, a few examples are listed below.  14 June 2019 - Shell Energy ordered to pay £390,000 for overcharging customers. Market share: 2.70% 20th January 2020 - Ovo Energy ordered to pay £8.9 million for overcharging customers. Market Share: 15.80% 29th January 2020 - Utility Warehouse ordered to pay £650,000 for…

The Future of Public Sector Energy Buying?

Posted on by Market Insight TeamPosted in Electricity Procurement, Gas Procurement, Public sector
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OverviewThe National Energy Hub are in the process of establishing OJEU (Official Journal of the European Union) compliant energy frameworks dedicated to public and third sector organisations. The National Energy Hub has seen recent cases where organisations are analysing the different options available to them when it comes to fully managed energy services or believing they only have the option of a GPS (Government Procurement Service) agreement. Energy Buying for the public sector Fixed Energy Contracts For most public sector organisations fixed energy contracts are the most popular way to purchase energy providing the highest level of budget certainty and…