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energy management

Overcharging on energy invoices

Overcharging on energy billsFrom 2012 to 2017, Big Six energy suppliers amassed a huge £7.3 billion from regular overcharging of customers, according to Ofgem. In 2015 this equated to £234 per customer per year. From 2017, we have seen a large increase in Suppliers being penalised for overcharging energy consumers, a few examples are listed below.  14 June 2019 - Shell Energy ordered to pay £390,000 for overcharging customers. Market share: 2.70% 20th January 2020 - Ovo Energy ordered to pay £8.9 million for overcharging customers. Market Share: 15.80% 29th January 2020 - Utility Warehouse ordered to pay £650,000 for…
Paying Energy Bills

COVID-19: Paying your energy bills in a time of uncertainty

COVID-19: Paying energy bills in a time of uncertainty We want to reach out to business owners, energy managers, directors or finance teams to ensure you have the right support and advice in dealing with energy issues and paying energy bills during these uncertain times. We know you may be worrying about the impact of Coronavirus (COVID-19) on your energy supply and utility invoices. We have provided some general advice below of how you can keep on top of your paying energy bills. On 20th March, the Government launched an emergency package with energy suppliers, to help struggling homes and…